Today was one of those days at work that definitely call for a "TGIF." Maybe a "WTF" and a "DIAF" too.
(Acronyms)I have a simple job I like very much: coordinate enrollment of physicians in health plans. Mostly I create and track paper, a comfortable endeavor for someone like me who probably has OCD (but hesitates to cop to it because it would interfere with my dedication to being lazy). The problem with my lovely job is there are two faces of health plans: HMOs and PPOs. The HMO side is a breeze. The PPO side is nothing less than a nightmare.
PPO NightmareSo all week I worked on getting an update ready to send out to the health plans. A few new applications, a couple of resubmissions, a change of address, and some terminations. It took longer to do than it should because (1) I am having a hell of a time adjusting to the medication I'm on and (2) all of the applications had expired licenses and I had to wait until I got updated copies from the office managers.
The "temporary" director signs the cover letters for these updates. I had printed them out Thursday afternoon and left them for him to sign. He signed them all, then when I went in this morning to get them, he asks why a particular doctor isn't listed in the summary of changes. Because of the medication I couldn't remember off-hand and had to go back to my desk to check the database; meanwhile he's talking at me about "he's on staff, he was approved by the Board, why aren't we sending out his application?"
Finally I get words in edgewise: "Because his license is expired and I haven't gotten the new one."
AND THEN he has the GALL to ask me, "Well, did you call them?"
The only reason I didn't quit right then was because two things tangled on my tongue: "No, dumbass, I figured I'd just throw his application away and pretend I knew nothing about it forevermore," and "You know what? YOU call them, I quit."
The PPO doesn't pay me a cent for the work I do, and easily 85% of my workday is filled with PPO crap. I'm done. Monday I'm talking to the HMO director (the HMO is the side that actually pays the temp agency to have me there) and let her know that either the PPO has to (1) get a director, (2) demand accountability from the health plans if not the doctors and (3) start paying me, or I have to no longer do PPO work there. Otherwise I have to quit. I can't handle that level of stress at work with everything else I am trying to manage; I'll be damned if I do it for another week for free.
Tune in tomorrow when I should be less cranky and getting to some overdue posts on August's Top Droppers, great blogs I found through EC, and my paranormal adventure.
WTF: "What The F!ck"
DIAF: Die In A Fire